RAM mounts

Dale Posted 3/12/2005 4:46 AM (#29493) Subject: RAM mounts Member Posts: 874 Location: Neenah, WI Just wanted to post on RAM's customer service. My trolling motor stabilizer broke. I notified RAM and sent the only remaining piece I had (the rest was in the lake). They sent me a whole new setup even though I only needed the clamp section. THAT'S SEVICE. So often we hear about poor customer service and I wanted to spread the word on a happy ending. They can count on my business for a long time to come. Dale Frank Moo Posted 3/12/2005 1:44 PM (#29515 - in reply to #29493) Subject: RE: RAM mounts When Ram 1st came out with their rod holders they send me a survey to fill out and if I had any suggestions .... Told them I like their product but it had to much slop in the post - base connection...They told me they were in the process of fixing said problem ..Next thing I know I get a Brand New set of rod holders with flush mount base's.... Can't get ant better than that.. Moo Doubleeyes Posted 3/12/2005 3:13 PM (#29519 - in reply to #29493) Subject: RE: RAM mounts I emailed them with a question about their warranty policy and never got a response. How did you get hold of them. Thanks! Dale Posted 3/12/2005 4:25 PM (#29520 - in reply to #29493) Subject: RE: RAM mounts Member Posts: 874 Location: Neenah, WI www.ram-mount.com