Tuffy Warrenty?
KHedquist
Posted 2/26/2006 6:29 AM (#39948)
Subject: Tuffy Warrenty?



Member

Posts: 1991

What can you tell me about Tuffy's warrenty on thier boats? I coald be blind but I could not find it on their site?
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Dave D
Posted 2/26/2006 3:45 PM (#39955 - in reply to #39948)
Subject: RE: Tuffy Warrenty?



Member

Posts: 15

Location: Saskatoon, SK, Canada
Look just below the keel of the 1890 on the Tuffy home page, there is a warranty link there.
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KHedquist
Posted 2/26/2006 10:27 PM (#39966 - in reply to #39948)
Subject: RE: Tuffy Warrenty?



Member

Posts: 1991

Thanks, I found it. Seems kind of weak when compared to others?
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buyer
Posted 2/27/2006 10:57 AM (#39982 - in reply to #39966)
Subject: RE: Tuffy Warrenty?


Just went through this process, and the answer is - not really. There are alot of smoke and mirrors in most warranties out there. Look at the other warranties they are original owner warranties, transferrable once for a fee to a single second owner that terminates either 5 or 7 years after the ORIGINAL owner's purchase date.

All other glass boat warranties cover non-impact gel coat crazing, the most common manufacturing defect, for only one year. Tuffy covers the full five years. Tuffy warranty is fully transferrable through multiple owners with no fee.
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eye lunker
Posted 2/27/2006 11:28 AM (#39983 - in reply to #39948)
Subject: RE: Tuffy Warrenty?


gel coating grazing is not a manufacture defect. Glazing or spider cracks happen to all fiberglass boats and is caused from flexing.FYI
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fyi2
Posted 2/27/2006 11:34 AM (#39984 - in reply to #39983)
Subject: RE: Tuffy Warrenty?


Broken stringers and transoms are caused by flexing too... what's your point?
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eye lunker
Posted 2/27/2006 12:03 PM (#39985 - in reply to #39984)
Subject: RE: Tuffy Warrenty?


No broken stringers and transom are caused by poor design and defective workmanship and abuse.All fiber glass boats are designed and expected to flex.
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sworrall
Posted 2/27/2006 4:25 PM (#40002 - in reply to #39985)
Subject: RE: Tuffy Warranty?




Location: Rhinelander
Tuffy covers the gel for the warranty period if there is a defect or warranty issue with the gel crazing. Impact crazing, like striking a dock at 20 MPH, won't be covered. If anything in the contruction of the boat fails in that period, they will cover it. I have seen them reach over that line many times when contruction problems were discovered in a boat out of warranty, too, offering the customer more than would otherwise be expected for sure. If it's a manufacturing warranty issue, they are really good with the customer service.

Generally, any problem with a boat is going to surface in the first couple years anyway.
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